ji77 Privacy Policy

This Privacy Policy ("Policy") is published by ji77 ("ji77", "we", "us", "our") and governs the collection, processing, storage, and use of personal data belonging to users ("you", "the Player") who access or use the ji77 online casino and sports betting platform available at ji77.im.

ji77 operates as Pakistan's premier online casino and sports betting destination, serving players across Karachi, Lahore, Islamabad, Faisalabad, and the broader Pakistani market. In delivering our services — which include live dealer casino games, cricket betting, PSL wagering, slot games, baccarat, and Andar Bahar — we necessarily collect and process certain personal data about our players.

We take our data protection obligations seriously. ji77 processes personal data only for legitimate, clearly defined purposes and in accordance with applicable international privacy standards. This Policy is designed to give you full visibility into our data practices so you can make informed decisions about your ji77 account.

This Policy should be read alongside the ji77 Terms & Conditions and Responsible Gaming Policy, both of which supplement the commitments made here.

ji77 collects personal data through several channels: directly from you during registration and account use, automatically through your interactions with the platform, and in limited circumstances from trusted third parties. The categories of data we collect are described below.

When you create a ji77 account, we collect the following information:

• Full legal name
• Date of birth (used to verify the 21+ age requirement)
• Email address
• Mobile phone number
• Residential address (city, province, Pakistan)
• Username and encrypted password

To comply with our Know Your Customer (KYC) obligations and verify player eligibility, we may request and retain copies of:

• National Identity Card (CNIC) or passport
• Proof of address (utility bill, bank statement)
• Payment method confirmation documents
• Source of funds documentation for high-value accounts

To facilitate deposits and withdrawals in PKR via JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and crypto, we collect:

• Deposit and withdrawal amounts and timestamps
• Payment method identifiers (e.g., JazzCash mobile number, bank account reference)
• Transaction IDs and processing records
• Account balance history

• Game session logs (games played, bet amounts, outcomes)
• Sports betting history (markets, stakes, results)
• Bonus and promotion activity
• Responsible gaming tool usage (deposit limits, self-exclusion requests)

• IP address and approximate geolocation
• Device type, operating system, and browser
• Platform access timestamps and session durations
• Cookie identifiers and similar tracking data (see Section 6)

Records of communications you send to ji77 via live chat or email, including support tickets, complaint correspondence, and feedback submissions.

ji77 uses the personal data we collect strictly for the purposes set out in this section. We do not use your data for purposes incompatible with those stated here without first obtaining your explicit consent.

ji77 does not sell your personal data to third parties for their own marketing purposes under any circumstances.

ji77 processes your personal data on one or more of the following legal bases, depending on the specific processing activity:

• Contractual Necessity: Processing your registration data, KYC documents, and financial transactions is necessary to perform the contract between you and ji77 — namely, providing access to casino games, sports betting, and account management services.
• Legal Obligation: KYC verification, AML transaction monitoring, and record-keeping obligations are required by applicable international gaming and financial regulations under which ji77 operates.
• Legitimate Interests: ji77 processes device data, IP addresses, and gameplay logs for fraud prevention, platform security, and responsible gaming monitoring — all of which constitute legitimate interests that do not override your fundamental privacy rights.
• Consent: Where ji77 sends you marketing communications or optional promotional offers, we do so on the basis of your consent. You may withdraw consent at any time by contacting our support team or adjusting your account preferences.

ji77 does not sell, rent, or trade your personal data. We share your data only in the limited circumstances described below, and only to the minimum extent necessary for the stated purpose.

To deliver live dealer casino games, slots, baccarat, and Andar Bahar, ji77 works with licensed game software providers. These providers may receive session tokens or anonymised player identifiers to operate game software. They do not receive your full personal profile and are contractually prohibited from using any data for their own marketing purposes.

To process PKR deposits and withdrawals via JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and crypto gateways, ji77 shares the minimum financial data necessary to execute each transaction. Payment processors operate under their own privacy policies and are bound by strict financial data regulations.

ji77 may use third-party identity verification services to authenticate documents submitted during the KYC process. These partners process identity documents strictly for verification purposes and are subject to binding data processing agreements with ji77.

To detect and prevent fraud and money laundering, ji77 may share transaction data and device fingerprint information with specialist anti-fraud and AML screening services. This is a legal obligation and a legitimate interest of ji77 in maintaining a safe platform.

ji77 will disclose personal data to law enforcement agencies, regulators, or courts where required to do so by a valid legal obligation, court order, or regulatory requirement. ji77 will notify affected players of such disclosures where legally permitted to do so.

In the event of a merger, acquisition, or sale of all or part of ji77's business, player data may be transferred to the acquiring entity as part of that transaction. Players will be notified of any such transfer and of any resulting changes to this Privacy Policy prior to the transfer taking effect.

ji77 uses cookies and similar tracking technologies to operate the platform, remember your preferences, and improve your overall experience. By using the ji77 platform, you consent to the use of cookies as described in this section.

You can control and delete cookies through your browser settings at any time. Please note that disabling essential or security cookies may prevent you from logging into your ji77 account or accessing certain platform features. Instructions for managing cookies are available in the help documentation of all major browsers.

ji77 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law and regulation. The following retention periods apply as a general guide:

• Account and registration data: Retained for the duration of your active ji77 account, plus a minimum of 5 years following account closure to satisfy AML and gaming regulatory record-keeping requirements.
• KYC documents: Retained for a minimum of 5 years following the completion of the verification process or the closure of your account, whichever is later.
• Transaction records: Retained for a minimum of 5 years following each transaction, in line with international financial record-keeping standards.
• Gameplay logs: Retained for a period of up to 3 years following the relevant game session, for dispute resolution and responsible gaming monitoring purposes.
• Support communications: Retained for a period of 2 years following the resolution of the relevant query or complaint.
• Cookie and session data: Session cookies are deleted when you close your browser. Persistent cookies expire on the schedule described in their cookie attributes, typically between 30 days and 12 months.

Upon expiry of applicable retention periods, personal data is securely deleted or anonymised so that it can no longer be attributed to an individual player.

ji77 implements robust technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, and destruction. Our security practices include:

• SSL/TLS Encryption: All data transmitted between your device and the ji77 platform is encrypted using industry-standard SSL/TLS protocols. Look for the padlock symbol in your browser address bar when using ji77.
• Password Hashing: Account passwords are never stored in plain text. ji77 uses strong cryptographic hashing algorithms to store password data securely.
• Access Controls: Access to personal data within ji77's internal systems is restricted on a strict need-to-know basis. Staff members are granted only the minimum level of data access required to perform their specific role.
• Two-Factor Authentication (2FA): ji77 offers 2FA for player accounts and enforces it for internal staff access to sensitive systems.
• Regular Security Audits: ji77's platform undergoes regular independent security assessments and penetration testing to identify and remediate vulnerabilities.
• Data Breach Response: In the event of a confirmed personal data breach, ji77 will notify affected players and relevant authorities within the timeframes required by applicable data protection regulations.

As a ji77 player, you hold the following rights in relation to your personal data. To exercise any of these rights, contact our support team at [email protected]. ji77 will respond to all valid rights requests within 30 days.

• Right of Access: You may request a copy of the personal data ji77 holds about you, along with information about how it is being used.
• Right to Rectification: If any personal data ji77 holds about you is inaccurate or incomplete, you have the right to request that it be corrected or updated.
• Right to Erasure: In certain circumstances, you may request that ji77 delete your personal data. Please note that this right is subject to exceptions where retention is required by law — for example, AML record-keeping obligations will override erasure requests for transaction data during the applicable retention period.
• Right to Restrict Processing: You may request that ji77 restrict the processing of your personal data in certain defined circumstances, such as while a complaint or dispute is being investigated.
• Right to Data Portability: You may request a structured, machine-readable copy of the personal data you provided to ji77 directly (such as registration data and account preferences).
• Right to Object: You have the right to object to ji77 processing your personal data for direct marketing purposes at any time. You may also object to processing carried out on the basis of legitimate interests, though ji77 may be able to demonstrate compelling legitimate grounds that override your objection in specific cases.
• Right to Withdraw Consent: Where processing is based on your consent (such as marketing communications), you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

The ji77 platform is strictly intended for individuals aged 21 years and above. ji77 does not knowingly collect personal data from anyone under the age of 21. The collection of data from minors is prohibited under ji77's Terms & Conditions and this Privacy Policy.

As part of the account registration and KYC verification process, ji77 collects and verifies date of birth information specifically to enforce this age restriction. Any account found to belong to a player under the age of 21 will be immediately suspended, all funds will be frozen pending investigation, and any winnings generated will be voided in accordance with ji77's Terms & Conditions.

If you are a parent or guardian and believe that a minor has registered an account on the ji77 platform using false age information, please contact us immediately at [email protected]. ji77 will investigate and close any such account promptly, and will delete all personal data associated with underage registrations as soon as practicable, subject to any legal retention obligations.

ji77 operates under an international gaming licence and its infrastructure, service providers, and data processing systems may be located in jurisdictions outside Pakistan. As a result, your personal data may be transferred to, stored in, or processed in countries other than Pakistan.

When ji77 transfers personal data internationally, we take steps to ensure that appropriate safeguards are in place to protect your data to a standard equivalent to, or greater than, the protections described in this Privacy Policy. These safeguards include:

• Transferring data only to countries or territories that maintain adequate data protection standards.
• Entering into binding data processing agreements with all international third-party processors that receive ji77 player data.
• Applying technical security controls (encryption, access restrictions) to all data regardless of where it is processed.

By creating a ji77 account and accepting this Privacy Policy, you acknowledge and consent to your personal data being transferred internationally in the manner described above.

ji77 may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or the services we offer. When material changes are made to this Policy, ji77 will notify registered players by email and by posting a prominent notice on the ji77.im platform prior to the changes taking effect.

The updated Policy will be published on this page with a revised effective date. For minor amendments — such as typographical corrections or clarifications that do not materially affect your rights — ji77 may update this page without advance notice, and the changes will take effect upon publication.

Your continued use of the ji77 platform after the effective date of any revised Privacy Policy constitutes your acceptance of those changes. We encourage you to review this page periodically to stay informed about how ji77 protects your personal data.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way ji77 handles your personal data, our dedicated support team is available 24 hours a day, 7 days a week.